1.5 page with single space, around 500 words.

Step 2 (The heart of change p.46) focuses on building the guiding team. As you read each story in Kotter, you will find that helping to pull together the right group of people with the right characteristics and sufficient power to drive the change effort is not an easy task. Helping them to behave with trust and emotional commitment to one another is even more challenging. Then view video: https://www.bing.com/videos/search?q=kotter+video+on+step+2+the+heart+of+change+&&view=detail&mid=B1F2D03BE498B0569B28B1F2D03BE498B0569B28&FORM=VRDGAR

There are a series of question on the video. Using the stories post examples for each and discuss their significance.