Answer the following questions in order and in essay format (i.e., full sentences, appropriate use of paragraphs, etc.). Be sure to number your answers, but do NOT copy the questions into your paper.

Do NOT do outside research: your answers should be based on information from the case. Your papers will be evaluated on quality of writing, analysis, and ability to draw logical conclusions, as well as on your mastery of course concepts as applied to the information in the case.