Discussion 3A
January 11, 2021
Discuss the Porter’s 5 forces that relates to retail industry. Give examples with charts.
January 11, 2021

Change Management

To prepare:

  • Review this week’s Learning Resources on managing teams and change.
  • Explore the methods project managers use to expedite change in Chapter 5 of the course text Project Management for Healthcare Information Technology.
  • Consider how project managers use conflict resolution, communication, and team-building to facilitate change brought about by new projects.
  • Think about a personal experience in which change was handled ineffectively. What could have been done differently?


Post a description of a personal experience in which change was ineffectively managed. Explain which management methods could have been applied to more successfully to facilitate the change.

Helpful resources:

Biafore, B. (2010). Microsoft Project 2010: The missing manual. Sebastopol, CA: O’Reilly. Chapter 2, “Planning a Project” (pp. 39–57)

Coplan, S., & Masuda, D. (2011). Project management for healthcare information technology. New York, NY: McGraw-Hill. Chapter 5, “Change Management” (pp. 193–237)

Project Management Institute. (2013). A guide to the project management body of knowledge (PMBOK guide) (5th ed.). Newtown Square, PA: Author. Chapter 3, “Project Management Processes” (pp. 47–61)

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