Please do not use other references
Read the chapter 4 of the file sender
In this chapter 4, the components of capability include: 1. Knowledge, 2. Skills, 3. Mindset, 4. Physiology, and 5. Environment. Which one do you think is most important to work performance? Why?
( the book name is Capability at Work: How to Solve the Performance Puzzle, by Paul Matthews (2014). Milton Keynes, UK: Three Faces Publishing. ISBN-13: 978-1909552043)
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