Read Case Study 5.2, “Why Aren’t They Listening?” in your textbook. Answer the four questions at the end of the case study.

Directions:

• Write a three-part essay (i.e., an essay that includes an introduction paragraph, the essay’s body, and a conclusion paragraph) that addresses the assignment’s guide questions. Do not address the questions using a question and answer format.

Your well-written paper should meet the following requirements:

• Be three to five pages in length, which does not include the title page, abstract or required reference page, which are never a part of the content minimum requirements.
• Use academic writing standards and APA style guidelines.
• Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles unless the assignment calls for more.
• It is strongly encouraged that you submit all assignments into the Turnitin Originality Check prior to submitting it to your instructor for grading. If you are unsure how to submit an assignment into the Originality Check tool, review the Turnitin Originality Check – Student Guide for step-by-step instructions.
• Review the grading rubric to see how you will be graded for this assignment.