39. Like most large U.S. hospitals, University Health Care System spends an enormous amount on patientsupplies, over $45 million annually. The hospital has more than 15,000 individual products that arepurchased on a routine basis. One of the challenges for its purchasing department was that the varioushospital departments used different product descriptions and classifications for the same item. Its purchasingmanager instituted a hospital-wide purchasing policy that gave a specific code to each individual item. Inother words, the purchasing manager engaged in:wotviomnia.consistency planningb.organizational autonomyc.standardizationd.problem empowermentalcog oddeightonee.procedural planningalsog tlateded
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