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February 7, 2021
Reading Summary
February 7, 2021

Marketing

Could you please do a 3 slide Powerpoint with 1- brief introduction 2- Customer service 3- short video about the company. and also please add a speaking notes under each slide.

Please see attached file

Service Marketing: Zappos.com is a successful example of service marketing. Zappos is ” Powered by Service”
You can start with a brief introduction of Zappos.com and its powerful customer service. That’s what makes Zappos different from the competitors. (Differentiation).

thank you

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