1.What are Amazon’s primary customer value propositions?

2.Describe the five primary revenue models used by e-commerce firms.

3.Besides advertising and product sampling, what are some other market strategies a company might pursue?

4. What are the major differences between virtual storefronts, such as Bluefly, and bricks-and-clicks operations, such as Walmart? What are the advantages and disadvantages of each?

5. Who are the major players in an industry value chain and how are they impacted by e-commerce technology?

6.What are the eight key components of an effective business model?