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OL-211 Milestone II Essay

I am needing a 2 page paper written on the following:

Overview: For this milestone, review the case study A.P. Moller-Maersk Group: Evaluating Strategic Talent Management Initiatives (attached) through page 13 (up to HRCustomer Initiative at Maersk) and the job posting for a Customer Service – CARE Business Partner (attached). View the SHRM PowerPoint presentation and its note pages: Unit 6: Training Methods, Experiential Learning and Technology (attached).

Using the material on needs assessment and training strategies provided in this week’s lesson and the case study, in a short paper you should:

– Illustrate the value of a training needs assessment in an organization in general, supporting your response. Please provide examples and cite relevant sources.

– Describe the components of a needs assessment used to determine the training requirements of a Customer Service – CARE Business Partner at Maersk. Please provided examples to support your answer.

– Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART) objectives for a training plan.

– Explain the importance of developing learning activities for a Maersk Customer Service – CARE Business Partner training program. Please provided examples to support your answer.

– Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service – CARE Business Partner training program. Please provided examples to support your answer.

Guidelines for Submission: Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list your references at the end of your paper.

**Please cite all of the documents and sites used to complete this paper in MLA format. Must use proper grammar and original work. **

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