Outline the purposes of a case study and discuss its relevance in organizational development. Describe a situation where a case analysis would be an ideal tool to allow management to make a more informed decision, and a situation where it would not.

Veen, J. (2004, November 13). Case study: Intranets, usability, and value. Retrieved from http://www.veen.com/jeff/archives/000653.html

Only needs to be a couple of paragraphs long. Must include citations and references.