Read the “Executive Project Metrics” case on pp. 225-227 of the textbook. Consider the metrics proposed by the project team and respond to the following:
- Explain whether the metrics are well-balanced and address financial, process, customer, and learning components.
- Describe how each metric addresses the needs of senior leaders who will use the metrics.
- Explain the main priorities for evaluating and controlling a project related to project communication management.
- Describe how the organization can ensure they are using dashboards or communication methods effectively.