The project deliverables are as follows:

• Quality Control Manual
  • Use Word
  • Title page
    • Course number and name
    • Project name
    • Your name
    • Date
  • Table of Contents (TOC)
    • This should be on a separate page.
    • This should be a maximum of 3 levels deep.
    • If you are using an autogenerated TOC, be sure to update the fields of the TOC before submitting your project.
  • Section Headings
    1. : Introduction
       • History of the quality management evolution
       • Why it is needed
    2. : The Role of Leadership
       • Why it is a strategic issue
       • Management as a role model
       • New kinds of metrics
    3. : General Quality Strategies and Tools
       • Establishing customer expectations
       • Designing quality in
       • Defining metrics
       • Mistake-proofing
       • Kaizen
       • Six Sigma
    4. : Quality Tactics and the Logistics and Supply Chain Functions
       • What tools are applicable internally
       • What tools are applicable externally with vendors