Your company is a dynamic organization that depends on a near-constant series of projects to keep its IT infrastructure in alignment with its business goals, including such aspects as maintaining state-of-the-art communications with customers and with staff in the field. Senior executives are thinking about instituting a formal program management office to oversee the improvement of its project management processes and provide project management training for staff. The board is aware that industry thinking has been in a state of flux over the last few decades, the board has asked you to develop a white paper on the important considerations relating to its IT department’s managerial and leadership positions in project management.
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