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Human Resource Management

Homework Assignment #4

Read Chapter 6 (Cascio & Boudreau, 2011).Investing in People: Financial Impact of Human Resource Initiatives – 2nd Ed. 2011 by Wayne F. Cascio and John W. Boudreau
Pearson. ISBN: 9780137070923

What is Sysco’s value-profit chain? Explain each link in the model and why it is important in understanding how management practices affect employee satisfaction-engagement, customer satisfaction, and, ultimately, long-term profitability and growth. Use the Rubric to guide your responses. Structure your response using an introductory paragraph and using these four headings from the rubric sections:

*Write your answer in essay format, double-spaced (APA style). Upload your homework in a WORD document to Blackboard under the Upload Assignment # 4.

Note: Be sure to submit the Nova Cover Sheet as the first page of your assignment. Copy and paste the rubric below to the end of your assignment. I will grade your assignment using the rubric.

Rubric for Employee Attitudes and Engagement (Homework #4)

Criterion

Does not meet basic criterion

Meets basic criterion

Proficient

Outstanding

In your own words, discuss why effective management practices are the first variable in the SYSCO’s value profit chain

Does not discuss why effective management practices are the first variable in the SYSCO’s value profit chain (0)

Discusses in general why effective management practices are the first variable in the SYSCO’s value profit chain (.083)

Discusses with examples why effective management practices are the first variable in the SYSCO’s value profit chain (.167)

Gives a robust explanation with examples of why effective management practices are the first variable in the SYSCO’s value profit chain (.25)

In your own words, explain the concept and rationale for utilizing the “behavioral costing approach”

Does not discuss the concept and rational for utilizing the “behavioral costing approach” (0)

Discusses in general the concept and rational for utilizing the “behavioral costing approach” (.167)

Discusses with examples the concept and rational for utilizing the “behavioral costing approach” (.334)

Gives a robust explanation with examples of why the concept and rational for utilizing the “behavioral costing approach” (.5)

In your own words, discuss behaviors that employee satisfaction generates and that lead to customer satisfaction

Does not discuss the behaviors that employee satisfaction generates and that lead to customer satisfaction (0)

Discusses in general the behaviors that employee satisfaction generates and that lead to customer satisfaction (.167)

Discusses with examples the behaviors that employee satisfaction generates and that lead to customer satisfaction (.334)

Gives a robust explanation with examples the behaviors that employee satisfaction generates and that lead to customer satisfaction (.5)

In your own words, discuss the justifications for the model’s “causal ordering”

Does not discuss the justifications for the model’s “causal ordering” (0)

Discusses in general the justifications for the model’s “causal ordering” (.167)

Discusses with examples the justifications for the model’s “causal ordering” (.334)

Gives a robust explanation with examples the justifications for the model’s “causal ordering” (.5)

Coherent, logical writing & appropriate references

Poorly written, incoherent sentences, poor spelling, unacceptable grammar (0)

Numerous errors in grammar, spelling, punctuation, but coherent, logical discussion or vice versa (.083)

Very few errors in grammar, punctuation, spelling. Coherent, logical discussion. (.167)

Virtually no errors in grammar, punctuation, spelling, completely coherent and logical (.25)

Total points for Employees Attitudes and Engagement = 2

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